Worksheet for chapter 7, App competitor analysis: listings, reviews and positioning
Worksheet 7 — Review-theme sheet
Use with chapter 7, Reviews and positioning. Define the sample before you read. A theme count is a share of the reviews you read — never a share of users.
App: ______________ Platform: ☐ iOS ☐ Android
1. Sample definition
- Countries: ______________ Languages: ______________
- Date range: __________ to __________ App versions covered: __________
- Star ratings included: ☐ all ☐ only ______
- Number of reviews read: ______ Selection: ☐ most recent ☐ other: ______
- Anything that shaped this sample (new rating prompt, rating reset, featuring, a release): ______________
2. Tagging grid (up to two tags per review)
Tag types: P problem · W wish · R reason for choosing · C comparison with another app
| # | Stars | Version | Tag 1 | Tag 2 | User's own words (short) |
|---|---|---|---|---|---|
| 1 | |||||
| 2 | |||||
| 3 | |||||
| … |
3. Theme counts (write each with its sample)
| Theme | Type | Count | Written as |
|---|---|---|---|
| "__ of __ reviews read (countries, dates)" | |||
Technical themes (crash, sync, login, payment) → move to worksheet 6: ______________
4. Users' own words for why they chose the app
- ______________________________________
- ______________________________________
- ______________________________________
5. Competitor claims
Competitor: ______________ Listing checked on: __________
| Their claim | Provable for us? | Relevant to our users (per section 4)? |
|---|---|---|
| ☐ yes ☐ no | ☐ yes ☐ no | |
| ☐ yes ☐ no | ☐ yes ☐ no | |
| ☐ yes ☐ no | ☐ yes ☐ no |
Gap — something our users value that neither page says clearly: ______________________
6. Positioning decision
- Message we will test: ______________________ (true of current version ☐)
- Where: ☐ custom product page / custom store listing ☐ store test ☐ community post ☐ no change yet
- Would change our mind: ______________________
7. Rules reminder
- ☐ No incentives for ratings or reviews ☐ No opinion questions before the rating prompt ☐ Replies short, specific, no marketing ☐ No unattributed testimonials in the description